Privacy Policy

ZebSweets respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 and the Australian Privacy Principles(APPs).

1. Information We Collect

We may collect the following types of personal information:

a. Personal Details

• Name
• Phone number
• Email address
• Delivery or billing address

b. Order Information

• Product selections
• Order history
• Payment details (processed securely via third-party providers)

c. Technical Data

• IP address
• Browser type
• Device information
• Website usage data (via cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange delivery or pickup
• Communicate order updates and support
• Improve our website and customer experience
• Send promotional offers (only if you opt-in)

3. Payment Security

• All payments are processed via secure third-party payment gateways.
• ZebSweets does not store your full card details.
• Payment providers comply with industry-standard security protocols.

4. Sharing of Information

We only share your information when necessary:

• With delivery partners to fulfill your order
• With payment processors for transactions
• When required by law or regulatory authorities

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking

Our website may use cookies to:

• Enhance user experience
• Track website performance
• Analyze visitor behavior

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Storage & Security

We take reasonable steps to protect your data from:

• Unauthorized access
• Misuse or loss

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Access & Correction of Information

Under the Australian Privacy Principles, you have the right to:

• Access your personal information
• Request corrections if your data is inaccurate

You can contact us anytime for such requests.

8. Marketing Communications

• You will only receive promotional messages if you opt-in.
• You can unsubscribe at any time via:
  • Email unsubscribe link
  • Direct contact request

9. Third-Party Links

Our website may contain links to third-party websites. ZebSweets is not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the upd